Featuring
The first virtual summit for remote care clinics: Rural | Walk-in clinics | Urgent care | Pharmacies
Welcome to the Rural and Urgent Care Clinics Virtual Summit 2024!
Virtual clinics can be set up anywhere. Providing care remotely increases access to care, improves patient engagement and satisfaction, and if done right can address staff shortages. The Rural and Urgent Care Clinics Virtual Summit brings together leading healthcare providers to share how they are leveraging virtual care to provide better access to care leveraging different locations and solutions.
Our speakers talk about how they have increased healthcare access in rural locations, urgent care clinics, pharmacies, and other community sites, and how today they are providing high-quality care to more patients than ever.
Confirmed speakers
Selena Gurley
Chair of Advocacy Committee and Accreditation Committee
Erica Stevens, DO
VP of Primary Care
Erica Stevens is the VP of Primary Care at Corewell Health West. She leads a large primary care team that focusses on the best patient experience, provider experience, and exceptional quality. She has served in numerous leadership roles, is a people person, and lead with enthusiasm for continued improvements in our patient care journey. She is an alumni of MSU for both her undergraduate degree along with her medical school education through the College of Osteopathic Medicine. Erica loves primary care and is now in her 24th year of practicing medicine. In her free time she enjoys being outside with her family enjoying all Michigan has to offer.
Amanda Henry
Director, Business Development and Customer Success, Virtual Care
Amanda Henry began her career at Sanford Health in 2010 and serves as the Director of Business Development & Customer Success in Virtual Care. Amanda develops service programs and growth initiatives for the virtual care department. She also serves as an advisory member on the Great Plains Telehealth & Resource Assistance Center and is a member of American Telemedicine Association. Her dedication to improving the virtual care experience has resulted in obtaining more than $8 million in grant funding within nine years. Amanda received her Bachelor of Science degree in Healthcare Administration from Minnesota State University and her MBA from the University of Mary.
Brian Erickson
Vice President and General Manager Behavioral Health, Specialty Clinic, and School Health
Brian Erickson serves as the Vice President and General Manager of Specialty Clinic, Behavioral Health, and School Health Services at Avel eCare in Sioux Falls South Dakota. Erickson’s background includes working in clinical environments of pre-hospital, critical care flights, and emergency medicine. He first joined the Avel eCare team in 2009 and now oversees all telemedicine functions and relationships for Indian Health Services and is the individual responsible for managing the Behavioral Health, School Health and Specialty Clinic Service Lines. With more than 20 years of experience in improving the quality of healthcare, Erickson is focused on collaborating with others to improve outcomes and core measurements, mentoring, and developing team members, and delivering excellence at all levels. Erickson holds a master’s degree in nurse administration from the University of Mary, Bismarck, N.D.
Ora Sultan
Project Manager of Telemedicine
Mrs. Ora Sultan is the Project Manager of Telemedicine for PM Pediatric Care, where she manages the day-to-day operations of all telemedicine initiatives. In her 7 years with PM Pediatric Care Ora has overseen several programs using a variety of different telemedicine devices and technology and was instrumental in the initial setup and continued operations of “PM Pediatrics Telemedicine,” the PM Pediatric Care licensed version of Teladoc software. Using this software, PM Pediatric Care has completed over 450,000 telemedicine visits in over 15 states in 4 years since go-live. Before entering the world of urgent care and telemedicine, Ora worked in both a hospital setting and a private company implementing and coordinating clinical trials and clinical research. Ora completed her master’s degree in Public Health from the Rutgers University of Medicine and Dentistry of New Jersey and her undergraduate degree from Yeshiva University Stern College.
Sarjoo Patel
CEO
Dr. Patel is a well-respected serial entrepreneur who transitioned from the tech sector to the field of medicine with the sole purpose of making healthcare accessible and affordable. Following a life-changing near-death experience in 2013, he has dedicated himself to reforming healthcare by leveraging tech and operational efficiencies. This passion led him to start Beam Healthcare in 2014 to help critical access hospitals grow their programs and services with quality & accountability. Since then, he has led other ventures such as Flow, Beam Up (non-profit), and Teams by Beam.
Emily Heineman
Senior Director of Account Management
Emily Heineman is Senior Director of Account Management at TytoCare, a global company transforming the virtual care industry by bringing higher quality care into the home with remote physical exams enabled by the TytoCare solution. Emily has spent nearly a decade in the healthcare industry focused on digital transformation in various client-facing roles. Emily started her career in Management Consulting within Accenture’s Life Sciences R&D practice supporting large scale transformation programs in the Pharm and Biotech space. Emily has spent the last 4 years at TytoCare where she is responsible for managing Tyto’s partnership with strategic health system and payor customers across the US. Emily has a bachelor’s degree from Bucknell University and Earned the Credential of Readiness (CORe) from Harvard Business School Online.
Agenda
Opening remarks, Emily Heineman
Keynote: Enhancing Access and Convenience: The collaborative approach of Urgent Care and Telemedicine, Selena Gurley
Expanding access & improving outcomes in rural America through virtual care, Amanda Henry
Breaking down barriers of access through telemedicine, Brian Erickson
Leveraging a telemedicine team-based approach to tackle rural healthcare, Sarjoo Patel
Telemedicine is Easy, Hybrid is Hard, Ora Sultan
Rural Walk-in Clinics: Utilizing Virtual Care, Erica Stevens
Roundtable
An open discussion with the esteemed guests!
Selena Gurley is currently the VP of Accreditation at Fast Pace Health focusing her time evaluating operational processes to ensure compliance with accreditation standards giving them a competitive advantage through commitment of high quality care delivery. She also sits as the Chair of Advocacy and the Chair of Quality and Accreditation with the Urgent Care Association (UCA). Prior to her current role, Selena held many leadership positions in clinic operations while caring for patients as a Family Nurse Practitioner. She played a vital role in establishing a telemedicine program at her organization at the beginning of the pandemic which allowed continued access during a time of need. As Chair of Advocacy at UCA, Selena has a deep understanding of the critical role urgent care plays in our healthcare system and vows to inspire change that supports the urgent care industry and the patients they serve.