Get enhanced virtual care from
Spectrum Health
Talk to a doctor
Connect with an on-call
Spectrum Health doctor.
Perform medical exam
Perform high-quaality
medical exams from home
with the TytoCare kit.
Get a diagnosis & prescription
Get peace of mind from
high-quality virtual care.
What's in the kit
guided exams with your
doctor (iOS and Android,
phone not included)
exam camera and
thermometer
examining the ears
heart and lung sounds
for examining the throat
What's in the kit
exam camera and
thermometer
examining the ears
for examining the throat
heart and lung sounds
guided exams with your
doctor (iOS and Android,
phone not included)
Explore TytoCare Exams
Frequently Asked Questions
What is TytoCare?
TytoCare is a virtual care platform with a remote medical exam device.
At Priority Health, we have used TytoCare in our Urgent Cares and doctor's offices for many years. Now we are bringing these kits to you so that you and your family can try another option for high-quality virtual care.
Is TytoCare FDA cleared?
TytoCare Stethoscope is FDA cleared and all other devices comply with FDA requirements.
What exams can I do with the Tyto Medical Exam Kit?
TytoCare visit provides your physician with high-quality digital sounds of the heart and lungs, high-quality digital images and video of the ears, throat, and skin and measures heart rate and body temperature. Using this examination data, your doctor can provide you with a diagnosis, treatment plan, and prescription if needed.What kind of conditions can I use this for?
TytoCare can help a healthcare provider diagnose and treat many common conditions, including:
- Allergies
- Asthma
- Bronchitis
- Bug bites
- Cold and flu
- Constipation
- Ear infections
- Fever
- Nausea
- Pink eye
- Rashes
- Sore throats
- Upper respiratory infections
Do not attempt to access emergency care through TytoCare.
If you think you have a medical or mental health emergency, call 911 or go to the nearest emergency room.
Is there a monthly subscription fee to use TytoCare?
No, there is no monthly subscription fee to use TytoCare at this time.
How will my data and privacy be protected?
All the data is encrypted, and the TytoCare platform is HIPAA-compliant.What do I need to use the TytoCare Medical Exams Kit?
You will need a smartphone or tablet and a Wi-Fi internet connection.For Smartphone and Tablets: The TytoCare app works with iOS (latest two versions) and Android (4.4.4 and above). Here are the specific requirements needed:
• Apple device users: iOS 10 or newer; iPhone 5S, iPad Air, iPad mini, iPod touch 6, plus newer models
• Android device users: Android 4.4.4 or newer; Samsung Galaxy S5, S6 plus, Note 5, A7, J7 and up, LG G4 and up
Do I need any training to use TytoCare?
Most individuals will find TytoCare easy to use. We have training videos and guidance technology to help you through the process. If you need more help, TytoCare support is available for you 24/7.Do I need to schedule an appointment to use TytoCare?
No, just use the TytoCare app and device to get care when you need it. No appointment necessary.
Are the exams actually free?
Visit co-pays may apply. Refer to your plan documents.How can I get technical support?
For assistance with the Spectrum Health app, contact appsupport@spectrumhealth.org or 877-308- 5083. For any device-related support, please contact TytoCare at support@tytocare.com or 616-278-1841.