TytoHome is available [at no cost] and [$0 visit copays] for eligible [Health Plan] members
your plan
The clinic has
come home
for the entire family, all from the comfort of home.
We’ve got you covered.
Get immediate answers from trusted doctors with no commute, no waiting room, and no extra cost. It’s virtual care with all the benefits of the doctor’s office – but none of the hassle.
Physical exams – just like at the clinic
Track blood pressure trends
to help keep your health under control!
top of your tracking
blood pressure and take medications,
without disrupting your schedule.
trends over time
measurements over time.
full picture
with your [provider] for better care
decisions.
Bring the clinic home
Answers from a board-certified [provider] in real time
Families like yours love TytoCare
Which would you choose?
TytoCare
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In-Clinic visit
|
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|---|---|---|
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Board-certified [clinicians]
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 |
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Treatment plan and diagnosis
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Immediate answers
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Immediate answers
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4-8 x longer, plus travel time
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Cost
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100% covered with no copay
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$166-$570 per visit
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Travel time
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No travel time
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Up to 1 hour each way
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Bring the clinic home
What’s in the kit
What’s in the kit
Easy as 1, 2, 3…
Log in for care
Meet with a doctor
Get a diagnosis & prescription
What to expect from your subscription
The TytoCare subscription is an exclusive benefit at no additional cost for selected Regence members, and is not available to everyone on our plans.
Once you unlock this benefit you will receive a TytoHome device to use for any covered family members.
If you no longer fit these criteria, we will ask you to return the device so that we can offer this benefit to another family.
Get your questions answered
Is TytoHome covered by insurance?
As a Service Benefit Plan member, you receive your Tyto device free of charge! You can use your device to conduct online doctor visits at no cost to you or your family. This program is a pilot program that’s separate from the national telehealth benefit offered to Blue Cross and Blue Shield Service Benefit Plan members through Teladoc Health®. To learn more about the national telehealth benefit, visit fepblue.org/telehealth.
Can my family members also use the device and conduct doctor visits?
Yes, you and your family members can use the same device.
When should I use TytoHome?
You can use TytoHome as your first stop to access healthcare from home, for conditions or symptoms such as ear infections, sinus pain, sore throat, congestion, rashes and bug bites, allergies, stomach ache, fever, cold, and flu, coughs and upper respiratory issues, and constipation.
If I’m not sick, can I do a well-visit?
Yes, you can conduct a visit anytime you need, whether you’re sick or have questions or concerns for the doctor.
How do I include my spouse and children in TytoHome virtual care services?
When you first log in to TytoCare and start a visit, you will be asked to choose your patient. You, as the account creator, will have a patient profile automatically created – you’ll see it as the only one on the list. You can now add other patients, like children, from that same screen. If the user is over 18, legal/privacy regulations require that they download the app to their phone or tablet and create their own account. They can, however, share the same Tyto device.
Can I choose the doctor I see?
No, the exam will be conducted by the first available, fully board-certified, provider.
Are the virtual clinic visit results going to be updated with my PCP (Primary Care Physician)?
Not automatically, but you can share your exam data with your provider via the “Exam and Share” feature that essentially emails the files to them for review.
How do I have my child see a pediatrician?
You don’t need to do anything – based on their age, kids will be automatically routed to a pediatrician.
Should my own doctor not be available, who is the healthcare provider that I would be speaking to?
All providers that use TytoHome are licensed medical professionals. You can send exam data to your doctor or to one from our network of providers during off-hours.
What exams can be performed using TytoHome?
A TytoHome visit provides your doctor with high-quality digital sounds of the heart and lungs, high-quality digital images and video of the ears, throat, and skin and measures heart rate and body temperature. Using this examination data, your doctor can provide you with a diagnosis, treatment plan, and prescription if needed.rn
Are specialists available (e.g. nephrologists, dermatologists, etc.)?
At this stage, the service for Service Benefit Plan members is for General Practice or Urgent Care consultation and exams. Again, you can record exam data and send it to, say, your cardiologist.
Is TytoHome FDA cleared?
The Tyto Stethoscope is FDA cleared and all other devices comply with FDA requirements.
Who sees the data from my exams, and is it HIPAA-compliant?
Exam data is sent via an encrypted, secure network and is stored on our HIPAA-compliant cloud. Only you and your healthcare provider can determine who can access your medical records.
Can I use TytoHome when traveling away from home?
Exam data is sent via an encrypted, secure network and is stored on our HIPAA-compliant cloud. Only you and your healthcare provider can determine who can access your medical records.
What do I need in order to use TytoHome?
You will need a smartphone or tablet and a Wi-Fi internet connection.
How do I order a TytoHome Kit?
It’s easy! Simply add the kit to your shopping cart and provide the required details. You will receive a confirmation email that your order has been received, and a shipment email when it’s on the way to you.
When will I receive my TytoHome Kit?
We make every effort to get the device to you within three business days from the time you submit your order. When your order is submitted, you’ll receive a confirmation email with your order number. You’ll also receive an email letting you know when your kit has been shipped with a link that will allow you to track the status of your order.rn
How does the delivery process work?
When your order is submitted, you’ll receive a confirmation email with your order number. You’ll also receive an email letting you know when your kit has been shipped with a link where you can track the status of your order.
Are the exams actually free? Are they subject to our copay on our health plan?
The visits are 100% free with no copay.
Is TytoHome covered by insurance?
As a Service Benefit Plan member, you can use your Tyto device to conduct online doctor visits at no cost to you or your family.rnrnThis program is a pilot program that’s separate from the national telehealth benefit offered to Blue Cross and Blue Shield Service Benefit Plan members through Teladoc®. To learn more about the national telehealth benefit, visit fepblue.org/telehealth.
Can my family members also use the device and conduct doctor visits?
Yes, you and your family members can use the same device.
If I’m not sick, can I do a well-visit?
Yes, you can conduct a visit anytime you need, whether you’re sick or have questions or concerns for the doctor.
Who sees the data from my exams, and is it HIPAA-compliant?
Exam data is sent via an encrypted, secure network and is stored on our HIPAA-compliant cloud. Only you and your healthcare provider can determine who can access your medical records.
Can I use TytoHome when traveling away from home?
Yes. The Tyto device is lightweight, compact, and portable. It is designed for all types of remote use. All you need is the TytoCare app, a smartphone or tablet, and a Wi-Fi connection.rn
How long does it take to set up my Tyto device?
Setting up your Tyto device takes approximately 10 minutes and includes the following easy steps:
- Download the TytoCare app.
- Make sure your device is handy, fully charged, and that you have your Wi-Fi name and password.
- Call 1-866-203-1717 to set up your device, create an account, pair your device, and complete your welcome visit with a dedicated service representative.
What is the mandatory welcome training? Why do I need to do it?
Your welcome training is a practice visit with a TytoHome expert on a live video call. The training will help you learn how to conduct an exam with the device so you’ll be ready to go whenever you or a family member is not feeling well.
Bring the clinic home
Get access to excellent healthcare, from the comfort of home – without compromises.
