Sam M., Pennsylvania
Easy as 1, 2, 3…
Log in for care
Meet with a doctor
Get a diagnosis & prescription
What’s in the kit
What’s in the kit
We’ve got you covered
We all win when you conduct exams safely, without waiting rooms, using clinic-quality tools to gather data for a reliable diagnosis
Physical exams – just like at the clinic
Frequently Asked Questions
Do I need any training to use TytoHome?
TytoHome has built-in training videos and guidance technology to help ensure accuracy and ease-of-use. When using the exam kit during a live telehealth exam, the doctor will guide you through the examination process, letting you know where to put the stethoscope on your heart, where to place the otoscope inside the ear, etc.
What exams can be performed using TytoHome?
The visit provides the doctor with high-quality digital sounds of the heart and lungs, high-quality digital images and video of the ears, throat and skin, and measures heart rate and body temperature. Using this examination data, your doctor can provide you with a diagnosis, treatment plan and prescription if needed.
What conditions can be diagnosed during a virtual exam with TytoHome?
With TytoHome, doctors can diagnose and treat many common conditions, including ear infections, sore throats, fever, cold and flu, allergies, pink eye, nausea, constipation, asthma, bronchitis, upper respiratory infections, bug bites, and common skin conditions, including contact dermatitis, rash and diaper rash.
Is TytoHome similar to the exam tools used by doctors in an office?
Yes, TytoHome includes an otoscope (ears), stethoscope (heart, lungs and abdomen), basal thermometer and digital camera (skin and throat) and is designed to provide the doctor with the same type of examination data he or she would use in the office. The stethoscope was cleared by the FDA and all other devices comply with FDA requirements. The exam kit has passed multiple performance bench tests versus comparable devices to ensure quality results.
Will I need to connect and pair my TytoHome for every visit?
No, as long as you are on the same Wi-Fi network, then your device will automatically pair. If you switch networks, then you will need to pair your device again.
Can I use TytoHome away from home?
Yes. TytoHome is lightweight, compact, and portable. It is designed for all types of remote use.
What if I do not have Wi-Fi when I’m using TytoHome away from home?
Depending on your cellular carrier plan, you may be able to use a hotspot. You will not be able to connect using your cellular data.
Who do I contact if I’m having problems with setting up my device?
Our TytoCare agents are more than happy to walk you through this process. You can reach TytoCare Support at support.tytocare.com.
Can I receive a prescription after my telehealth visit?
Yes. If a prescription is needed, the doctor can prescribe and send your prescription directly to your preferred pharmacy.
What is my role during the exam?
You will perform the exams at home on yourself or your child TytoHome’s proprietary guidance technology, or under the guidance of a doctor. In both scenarios, you will be guided through the process to ensure accurate exam data is captured.
What is the doctor’s role in the exam?
The doctor will use the data provided by TytoHome, in combination with the video consult, to examine, diagnose and treat your conditions remotely.
Who sees the data from my exams and is it HIPAA compliant?
Exam data is sent via an encrypted, secure network and is stored on our HIPAA-compliant cloud. Your visit will then be downloaded into our electronic medical record system.